Cookie Policy

  1. Introduction
  • We collect and use personal information about you in the course of providing letting, community and property management services (“the Services”), including Grainger Online Portals (“the Portal”).
  • In this Cookie Policy:
    • references to we, us or our means Grainger plc, a limited company registered in England (company number:125575), whose registered office is Citygate, St James Boulevard, Newcastle Upon Tyne, NE1 4JE, United Kingdom. Our VAT registration number is 436 2362 61.
    • references to you or your means the person accessing and using the Services or the Portal;
  1. Information about Our Use of Cookies
  • Cookies are small text files stored on your device when you access most websites (including online portals) on the internet or open certain emails. Among other things, cookies allow a website to recognise your device and remember if you have accessed the website before. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (for example, tags, pixels and web beacons). Cookies can be read by the originating Portal on each subsequent visit and by any other website that recognises the cookie.
  • Our websites use cookies to distinguish you from other users of the site. This helps us to provide you with a good experience when you use the sites and also allows us to improve the website. Further information about the types of cookies that are used on the sites is set out in the table below.
  • By continuing to use the Portal, you are agreeing to our use of cookies. You can choose to restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit and
  • The Websites use the following cookies:
    • Strictly necessary cookies. These are cookies that are required for the operation of the websites and when you leave the websites they are deleted automatically. They help to improve navigation and allow you to return to pages you have previously visited.
    • Functionality cookies. These are used to recognise you when you return to our website. This, for example, enables us to remember your preferences (choices you’ve made like language). These Cookies will remain on your device until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the site.
    • Performance Cookies. They are used to count the number of visitors to our website and the way visitors use the site. An example would be ensuring users are finding what they are looking for. We cannot identify you personally as the data is aggregated and anonymised.
    • Targeting Cookies. These Cookies will collect information about your browsing habits and allow us or 3rd parties to deliver targeted dvertising. We cannot control 3rd party cookies.
  • Restricting or Blocking Cookies

    Please be aware that restricting or blocking cookies set on the Portal may impact the functionality or performance of the Portal, or prevent you from using certain services provided through the Portal. It will also affect our ability to update the Portal to cater for user preferences and improve performance.

  • Third Party Cookies

    Please note that third parties (including, for example, advertising networks and providers of external services such as web traffic analysis services) may also use cookies, over which we have no control, although we may receive services from these third parties (including, for example, Portal analytics).

  • Cookies on the Websites

The table below sets out the cookies we use on the Portal. We do not use all cookies on all websites but can provide further details

Category Cookie(s) Use
Functionality cookies vuid This domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing
Optional Cookies _ga These are Google Analytics service cookies which enable website owners to track visitor behaviour and measure site performance. It is used to calculate new and returning visitor statistics.
AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
_gac_ Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.
Strictly Necessary cookies BIGipServerpRentcafe80 This cookie is associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server.
ASP.NET_SessionId ASP.Net_SessionId is a cookie used to identify the users’ session on the server. The session used to store data in between off HTTP requests on server.
AWSELB Amazon web services cookie to load balance across servers.
AWSALB Classic AWS load balancer first receives a request from a client, it routes the request to a target, generates a cookie named AWSALB that encodes information about the selected target, encrypts the cookie, and includes the cookie in the response to the client.
.ASPXAUTH .ASPXAUTH is a cookie to identify if the user is authenticated( As user’s identity has been verified)
NREUM This cookie is generated by New Relic and this cookie is only created in browsers that do not support the Navigation Timing API
NRAGENT NRAGENT cookie is created as a token handed out to an end user by “website-NAME” collector and cookie is set if user use Browser agent version v443 or lower. This cookie is used to communicate between the “Website’s” collector aggregating end-user metrics and the agent(s) running in the associated web application.
__CookieConsent* __CookieConsent cookie is a plugin used to comply with EU guideline. __CookieConsent* would replace with version of plugin for example __CookieConsentV110
Targeting Cookies _EDGE_S This domain is owned by Microsoft – it is the site for the search engine Bing.
id This domain is owned by Doubleclick (Google). Doubleclick is Googles real time bidding advertising exchange
datr These cookies identify the browser connecting to FB if social media connectors are present on the website. It is not directly tied to individual Facebook users.
APISID These cookies do not identify individuals unless logged into their Google account. We have no control over these cookies which are often associated with YouTube and other Google services.
__utma This domain is owned by Pinterest. These cookies form part of social media interactions where used.
__utma This domain is owned by Twitter. These cookies form part of social media interactions where used.
This domain is owned by Microsoft – it is the site for the search engine Bing.
  • Contact

    If you have any questions regarding this Cookie Policy, please contact us at